Terms and conditions

COMPANY F33939524 (online shop) sells products to private persons in Finland, Estonia and Sweden. We reserve all rights to change the terms and conditions, and the prices. All prices include the VAT.

Contact us

Email: Info@yummycookies.fi
Phone: +358 45 352 18 08

Orders

Orders are collected from the online shop by adding the products to the shopping cart. The order is confirmed by using the check-out functionality of the online shop to pay for the order. By confirming an order, you accept these terms and conditions, product pricing and shipping costs. An e-mail confirmation will be delivered in case an e-mail address is provided by the time of confirming the order. The e-mail confirmation lists the products ordered and the price breakdown.

Payments

Visma Pay (Visma Payments Oy, business-id FI24865594) is the payment facilitator of the online shop. Visma Payments Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of Visma Pay. Visma Pay or Visma Payments Oy is shown as the receiver of your payment in the bank account listing and in your invoice. Paying with Visma Pay is safe. All information is exchanged through secured connections

The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.

Read more about Visma Pay: https://www.vismapay.fi/

Payment methods

With Visma Pay you can pay your order by an internet banking account, a wallet, a payment card (credit/debit), an invoice or a partial payment. The following methods of payment are supported:

  • Osuuspankki
  • Nordea
  • Danske Bank
  • Oma Säästöpankki
  • Säästöpankki
  • Aktia
  • Paikallisosuuspankit
  • S-Pankki
  • Handelsbanken
  • Ålandsbanken
  • Alisa Lasku
  • Alisa Yrityslasku
  • MobilePay
  • Pivo
  • Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard payment cards.

MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.

Pivo: Terms and conditions of Pivo can be found here: https://pivo.fi/kayttoehdot/pivon-kayttoehdot/

OP Lasku: A flexible invoice payment method. OP Lasku serves all Finnish banks’ customers. Suitable for online purchases of up to 5000 € with an interest-free payment term of 45 days. The instalment option adds flexibility to purchases. Your purchases are visible in one place so you can easily keep track of them. Invoices are sent to you by email. To use OP Lasku, you must be solvent and over 20 years old. More information available at: https://www.op.fi/henkiloasiakkaat/paivittaiset/maksaminen/op-lasku

Alisa Invoice is a flexible and safe payment method. The payment method is suitable for all consumers over the age of 20 for all types of purchases. If you wish, you can split the bill into smaller parts and pay back in up to 60 installments. You can find more information about Alisa Lasku at: https://www.alisapankki.fi

Alisa Yrityslaku is a flexible and safe payment method for companies. The payment method is suitable for all finnish companies regardless of their corporate form. The buyer’s right to purchase is verified digitally and the purchase takes only a few minutes. The buyer can choose a suitable payment period from three different options: 14 days, 30 days or 60 days. You can find more information about Alisa Yrityslasku at: https://www.alisapankki.fi.

Ota yhteyttä Visma Payhin (maksupalveluntarjoaja)

Visma Payments Oy (business-id FI24865594)
Email: helpdesk@vismapay.com
Phone: +358 9 315 42 037 (workdays 9-16)
Address: Brahenkatu 4, 53100 Lappeenranta, Finland

Shipping

Please allow 1–4 business days for us to process and fulfil your order before it is shipped. We make our dough fresh daily in small batches to ensure quality and freshness.

Orders are being shipped during workdays within 3-5 days. Shipping costs are defined by the selected delivery method, possible extra services, shipment weight and size. The shipping costs can be seen in the check-out functionality before confirming the order.

We do ask that you acknowledge the 1–4 day processing time when planning to order, so please take this into account when placing an order as a gift or for time-sensitive deliveries.

Please inform us without a delay – at least within 7days – in case a product has lost or damaged in shipping. The logistics company must be also informed regarding any products damaged in shipping

Retuns and cancellation policies you can find here.